Database Connected Successfully Shipping & Delivery Policy | Onroad Dharwad
Onroad

Shipping & Delivery Policy | Onroad Dharwad

Logistics & Delivery

Shipping Policy

1. Delivery Areas

We currently deliver spare parts, consumables, and premium accessories across all major cities and states in India including Bengaluru, Mumbai, Delhi, Chennai, Hyderabad, Pune, Kolkata, and Ahmedabad. For extremely remote or rural regions, additional transit times and shipping charges may apply.

2. Processing Time

Standard orders are processed and packed within 1-2 business days. Custom fabrications, rare upgrades, or specialized imported components may require 7-14 business days for sourcing and verification. You will receive an immediate dispatch update with a tracking link once your shipment leaves our facility.

3. Shipping Methods

We partner with leading national courier networks (such as Bluedart, Delhivery, and DTDC) to guarantee secure delivery. Standard ground transit takes 3-7 business days. Express air shipping is available during checkout for select pin codes at an additional charge.

4. Shipping Charges

Shipping charges are dynamically calculated based on the weight, dimensions, and delivery location of your package. Orders with a cart value exceeding Rs. 5,000 qualify for free standard ground delivery nationwide.

5. Order Tracking

Once your order is handed over to our shipping partner, a unique tracking number will be sent to your registered email address and WhatsApp number. You can monitor your package in real-time on our logistics partner's web portal.

6. Damaged or Lost Shipments

In the rare event that a package is damaged in transit or lost, please contact our helpline within 48 hours of the delivery timestamp. We will coordinate with the logistics vendor to resolve the transit issue and process a priority replacement or full refund as appropriate.

7. Contact Us

For any shipping, delivery, or logistics-related inquiries, please reach out to us:

Email: info@onroad.co.in
Call: +91 98865 81234

Last Updated: June 2026

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